Complitrac is now integrated with XactAnalysis®
For restoration contractors, missed SLA deadlines don't just hurt performance scores, they result in fewer job assignments and inevitably a decrease in revenue. The challenge of teams being required to navigate across different systems to track their deadlines causes headaches and heartaches for contractors across the nation, not to mention the risk of user error and hours lost to checking these boxes.
The Complitrac and XactAnalysis integration is the cure that the industry has been searching for. Track your deadlines, alert your team, and now – complete your SLA tasks all from one place in Complitrac.
Track your deadlines, alert your team, and complete your SLA tasks without ever leaving Complitrac.
When an SLA task is marked "Complete" in Complitrac, the corresponding status updates automatically in XactAnalysis. This saves your team from doing duplicate work across two systems, freeing up time to focus on the real goal of maintaining SLA compliance.
When a job note is added in Complitrac, it's automatically sent to XactAnalysis. Your documentation stays consistent across both systems without any extra work from your team.
New assignments in XactAnalysis create corresponding jobs in Complitrac without manual entry. This eliminates double data entry and the errors that come with it, so jobs start on the right foot.
When a job comes in from XA, Complitrac starts the clock on SLA Timers based on the type of job and requirements. Gone are the days of guessing when your timers expire.
Track SLA performance against TPA requirements directly in Complitrac, giving you the ability to better predict incoming job volume and staff appropriately. Walk into performance reviews without any surprises and a complete understanding of how your team has been performing.
A quick checklist to make sure your accounts are ready to connect.
Configure the integration in Complitrac first, then enable the export in XactAnalysis.
Log in to Complitrac as the Champion user
Navigate to the Integrations page in Settings
Select the Data Export type and input necessary fields - Non PII: enter your Verisk Account ID. PII: enter your Verisk XN Address.
Save and apply changes
Log in to XactAnalysis
In "Company Setup and Exports", enable Automatic Exports from Complitrac / Complitrac - Auth as a Third Party Vendor
A full walkthrough of integrating the two systems.
Complitrac's integration with XactAnalysis means your team spends less time on data entry and more time keeping jobs on track.