Why Choose JobTracker?
Streamline your TPA and vendor operations with intelligent SLA monitoring and automated compliance management.
Real-time SLA Monitoring
Track every SLA timer with precision. Get instant alerts when deadlines approach or are exceeded.
Automated Alerts
Never miss a deadline with email and SMS notifications for at-risk and overdue jobs.
Team Collaboration
Manage team members, assign jobs, and track performance across your organization.
Compliance Assurance
Ensure 100% SLA compliance with automated tracking and detailed audit trails.
Performance Analytics
Get insights into team performance, SLA trends, and operational efficiency.
Instant Setup
Get started in minutes with our intuitive interface and pre-configured templates.
Comprehensive Job Management. Everything you need to manage TPA and vendor programs efficiently.
Job Assignment & Tracking
Assign jobs to team members with automatic SLA timer creation and real-time status updates.
Multi-Timer SLA Management
Create multiple SLA timers per job with different deadlines, triggers, and escalation rules.
Partner & Vendor Management
Organize your TPA and vendor relationships with detailed partner profiles and program tracking.
Real-time Dashboard
Monitor all active jobs, SLA statuses, and team performance from a single, intuitive dashboard.
Automated Notifications
Receive instant alerts via email and SMS when jobs are at risk or deadlines are approaching.
How JobTracker Works
Simple, efficient, and automated - from job creation to SLA compliance.
Create Job
Assign jobs to team members with job numbers, types, and partner information.
Set SLA Timers
Configure multiple SLA timers with specific deadlines and escalation rules.
Monitor & Alert
Get real-time updates and automated alerts when deadlines approach.
Ensure Compliance
Track completion rates and maintain 100% SLA compliance across all programs.
Advanced SLA Monitoring
Multiple Timer Support
Create unlimited SLA timers per job with different deadlines and triggers.
Real-time Status Updates
Monitor timer status in real-time: Active, At Risk, SLA Met, or SLA Unmet.
Automated Escalation
Configure escalation rules to notify managers when deadlines are at risk.
Smart Notifications
Never miss a deadline
Intelligent Alert System
Multi-Channel Notifications
Receive alerts via email and SMS for maximum visibility and response.
Customizable Alert Rules
Set different notification thresholds and escalation paths for each SLA timer.
Delivery Tracking
Monitor notification delivery status and ensure critical alerts are received.
Enterprise-Grade Security & Compliance
Built with security and compliance in mind for TPA and vendor program management.
Secure Multi-Tenancy
Complete data isolation between accounts with Row Level Security (RLS) and role-based access control.
Audit Trails
Complete audit trails for all job activities, SLA changes, and compliance events for regulatory requirements.